Aug
All-Inclusive, All the Time (almost) – Riviera Maya, Mexico
Posted on August 9th, 2010 :: Posted in Beach, Boutique Hotel, Mexico, Resort, video
These days “all-inclusive” doesn’t necessarily mean impersonal service and mediocre food. In Mexico’s Riviera Maya, the brief but densely-hoteled strip of coastline between Tulum and Cancun, all-inclusive can actually mean anything you want it to mean. You just have to find the right resort for you.
We were lucky enough to spend time at three very different all-inclusive resorts (and one uber boutique hotel) on the Riviera Maya and here’s our take on which resort is right for which traveler.
For World-Class Indulgers ONLY
Grand Velas All Suites & Spa Resort Riviera Maya is the newest all-inclusive in the Riviera Maya region but it acts like its been doing this forever.

One of three pools at the Grand Velas All Suites & Spa Resort Riviera Maya. This one has an awesome swim up bar where the bartender actually tries to talk you into the better booze even though all-inclusive bartenders often try to cheap out to cut corners.
The resort is all suites (from 1,000 to nearly 2,500 square feet) and all super all-inclusive. Now, it’s one thing to be super all-inclusive but offer okay food, b-list booze and lazy service and amenities. At Grand Velas, the food from five different restaurants is gourmet (we predict at least four diamonds sooner rather than later), the bars are seriously stocked and the staff actually encourages you to enjoy the best of the best whenever and wherever you desire. You want it? They’ll make sure you get it.
It’s a dangerous combination that should only be tackled by experienced hedonists.
The Grand Velas All Suites & Spa Riviera Maya’s interior spaces are chic and decadent as well. Just as they’ve cut no corners with the food, beverages or staff they clearly didn’t cheap-out when it came time to choosing the miles of marble, leagues of rich lumber and acres of art work that polish the place.
Even our (free) in-room snacks and amenities are top-drawer–from Don Julio tequila to Molton Brown toiletries to the wonderful slippers (which Karen stole and is wearing right now as she types this).

Our 1,300 square foot Grand Class suite at the Grand Velas All Suites & Spa Riviera Maya.
When we entered our Grand Class suite at the Grand Velas All Suites & Spa Riviera Maya the blinds were closed but with the push of a button, our dramatic view was revealed. Check out this video to see it for yourself…


The Caribbean just off our balcony (with private plunge pool) at the Grand Velas All Suites & Spa Riviera Maya.
If you’re ready to test your pampering prowess check out this news alert we did about an amazing limited time rate that’s currently available at Grand Velas All Suites & Spa Riviera Maya (scroll down to get to the Grand Velas details).
For the Star-Struck
Maroma Resort & Spa is not an all-inclusive. But it is a legend on the Riviera Maya so we had to check it out. Hey, if it’s good enough for Robert Redford, Tom Cruise and Katie Holmes, Sean Penn, Cameron Diaz and Sharon Stone (just to name a few of the hotel’s dozens of famous fans), then it’s (probably) good enough for us.
Okay it was totally good enough for us and delivered all of the style and seclusion you’d expect of a place that makes big time movie stars feel right at home. Even better? The hotel has recently hired a new sommelier and even though, at 24, he’s barely old enough to legally drink Alexandre Rioux puts on a truly lovely wine-pairing dinner. You can read all about it in our wine dinner review for iTraveliShop.

Luxury bungalows on the beach at the star-studded Maroma Resort & Spa.

A private perch over the Caribbean at Maroma Resort & Spa.

Maroma pool
For the Healthy Hedonist
Healthy might be stretching it a bit, but Zoëtry Paraiso de la Bonita Riviera Maya spends more time attending to the needs of your body and soul (not just your stomach) than most all-inclusives. Yes there’s a spa and an exercise room (that’s seen better days, frankly). But what sets Zoëtry apart are things like hosting a rotating roster of wellness experts who offer guests courses covering everything from getting a good night’s sleep every single night, incorporating better nutrition into your life, losing weight and reducing stress. There are also daily outdoor fitness classes including ab workouts and calorie-burning and muscle-stretching sessions in the resort’s Thalasso sea water pool. And a Temazcal–a kind of pre-hispanic sweat lodge.
But don’t worry. Zoëtry also offers two wonderful bars, three restaurants, a sushi bar, a lovely pool and plenty of other reasons to lie around and work on your tan, not your beta blockers.

Poolside cocktails take a shortcut at Zoëtry Paraiso de la Bonita Riviera Maya.

The view from the open-air lobby at Zoëtry Paraiso de la Bonita Riviera Maya.

Some of the ground-floor rooms at Zoëtry Paraiso de la Bonita Riviera Maya have private plunge pools with Caribbean views.
For the Eco-Friendly Family
We were surprised by three major things at the all-inclusive Hacienda Tres Rios.
1. While many all-inclusives ban children, accept only older children or say families are welcome then fail to provide the amenities and services that families require, Tres Rios positively wraps its arms around families with special rates and packages (even a special package for single parents traveling with children), roomy rooms, kid-friendly staff even an ice cream cart by the pool that doles out scoops all day long.
Rates also include plenty of kid-and-family-friendly on-resort activities from biking to kayaking to swimming in the resort’s private freshwater cenotes.
2. Tres Rios also not only lives up to its claims of environmental responsibility, it exceeds them. The building design allows the mangrove environment to flow and thrive, the structures were built modularly in nearby Puerto Morelos with finished sections assembled on site, Kone Ecodisc elevators re-use energy generated while descending to help power the elevator’s journey back up, maids actually leave used towels on the hooks per laundry-reduction efforts, staff sorts and recycles every piece of garbage every single day, heat generated by the air conditioning system is re-used to heat the resort’s water (which is made up entirely of collected rain water or sea water that’s been desalinated through reverse osmosis), the air-conditioning system is pre-cooled using super-cold water circulated from deep underground and the staff at Hacienda Tres Ríos is required to use both sides of every piece of paper (we saw it happen).
No wonder Hacienda Tres Ríos has received a 95% rating from the Green Globe organization.

Talented (and energetic) executive chef Oscar Orbe Quiroz runs seven surprisingly good restaurants and is hands-on for his popular chef's table dinner at Hacienda Tres Rios.
3. Something else we weren’t expecting from a family-friendly, nicely-priced all-inclusive like Tres Rios was noteworthy food but we were pleasantly surprised at every meal–particularly at a chef’s table dinner we enjoyed with gregarious executive chef Oscar Orbe Quiroz. Really, can someone just give this guy a TV show already?
Related Posts:
- Hotels and restaurants in Tulum – Beach Boom in Tulum
- Hotels of Playa del Carmen – Mexico’s Mini Miami
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